** LAST CALL FOR CHRISTMAS JEWELRY ORDERS** As there is time needed to make the jewelry, I am going to say that Monday 12/18 at 4PM is the cut off for Christmas orders although I am offering a free priority shipping upgrade for all orders placed through December 20. If there is a problem anticipated with your order shipping by December 20 and you have noted that it is a GIFT, you will be notified immediately via e-mail. If you need OVERNIGHT shipping, please select it in the SHIPPING section at the top of the page. 20% off in the sale section, >> https://www.shirzay.com/catalog/sale-40 Not valid on prior purchases. Prices subject to change without notice. No custom orders will be accepted with this offer. 

SHIPPING

REGULAR SHIPPING : I ship orders out USPS with tracking 1-5 business days after the order is placed. Business days are Monday-Friday. If you have any shipping questions or need something in a hurry contact me or choose priority or overnight shipping to speed things up a bit. Please not that I can only ship to the exact address on the order as all orders are legal contracts. 

FASTER SHIPPING : To add priority or overnight shipping to your item please add either the priority or overnight option to your cart. Call me if you have any questions about arrival or email. 516 241-5836.

PRIORITY 

http://sueanneshirzay.indiemade.com/product/priority-shipping-upgrade

OVERNIGHT

http://sueanneshirzay.indiemade.com/product/overnight-shipping-upgrade

GIFT RETURNS and EXCHANGES I am happy to accept exchanges only on NON CUSTOM purchases marked GIFT two weeks after your purchase. There is only one exchange per gift transaction permitted. 

For non gift NON CUSTOM items I will accept returns or exchanges if you return 7 days after your purchase. 

CUSTOM ORDERS I absolutely do not accept exchanges, returns, changes, cancellations or modifications on custom purchases as they require extra communication time, design time and materials purchased. 

Exchange address is 

Shirzay Jewelry c/o BAS

4410 Austin Blvd. 

Island Park, NY 11558

Packages must have a USPS or other postal service tracking number. Please advise of return via email to sshirzay@aol.com . Please include item to exchange FOR and I will bill any overage.