REGULAR SHIPPING : I ship orders out USPS with tracking 1-4 business days after the order is placed. Business days are Monday-Friday. If you have any shipping questions or need something in a hurry contact me or choose priority or overnight shipping to speed things up a bit. Please not that I can only ship to the exact address on the order as all orders are legal contracts.
FASTER SHIPPING : To add priority or overnight shipping to your item please add either the priority or overnight option to your cart. Call me if you have any questions about arrival or email. 516 241-5836.
GIFT RETURNS and EXCHANGES I am happy to accept exchanges only on NON CUSTOM purchases marked GIFT two weeks after your purchase. There is only one exchange per gift transaction permitted.
For non gift NON CUSTOM items I will accept returns or exchanges if you return 7 days after your purchase.
CUSTOM ORDERS I absolutely do not accept exchanges, returns, changes, cancellations or modifications on custom purchases as they require extra communication time, design time and materials purchased.
Exchange address is
Shirzay Jewelry c/o BAS
4410 Austin Blvd.
Island Park, NY 11558
Packages must have a USPS or other postal service tracking number. Please advise of return via email to firstname.lastname@example.org . Please include item to exchange FOR and I will bill any overage.